Frequently Asked Questions

Archive 2025-2026

Home

Additional Resources

School Information

Insurance ID Card

Find a Provider

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Online Enrollment Periods

Annual - 05/01/2025 - 09/30/2025

Fall - 05/01/2025 - 09/30/2025 

Spring - 10/01/2025 - 03/25/2026

Summer - 04/01/2026 - 07/15/2026

Online Enrollment

International Students

OPT Students

Students with a Qualifying Life Event

Claims

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company. Download the claim form below, and send the completed form with all bills and receipts for medical treatment to:

GeoBlue
PO Box 21974
Eagan, MN 55121

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. To check the status of a claim you submitted, call GeoBlue at
1 (844) 268-2686.

Regulatory Notices

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

BCBS Global Solutions
PO Box 21974
Eagan, MN  55121
1 (610) 263-2847
International Collect Calls

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected